📁 Paper 2 · 3.7 Ethical, Legal, Cultural & Environmental
3.7.1a Ethical Issues in Computing
AQA 8525 · GCSE Computer Science · ~10 min read
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What Are Ethical Issues in Computing?

Technology does not exist in a vacuum — computing systems affect individuals and society in profound ways. Ethical issues arise when the use of technology conflicts with moral values such as fairness, privacy, autonomy, and equity. Computer scientists must consider not just "can we build this?" but "should we, and what are the consequences?"

The AQA spec focuses on four main ethical areas: AI ethics, surveillance, data privacy, and the digital divide.

Key Ethical Areas

🤖 AI Ethics

Algorithmic bias, autonomous decision-making in high-stakes contexts (medicine, criminal justice, employment), accountability gaps, deepfakes.

👁 Surveillance

CCTV, facial recognition, workplace monitoring, mass data collection by governments and corporations.

🔒 Data Privacy

Right to be forgotten, data harvesting by tech companies, consent, personal data traded for free services.

🌍 Digital Divide

Unequal access to technology by geography, socioeconomic status, age, or disability — creating inequality.

🌿 Environmental Ethics

E-waste (toxic materials in landfill), energy consumption of data centres, carbon footprint of streaming and AI models.

💼 Work & Employment

Automation displacing jobs, algorithmic management, gig economy platforms exploiting workers.

AI Ethics in Detail

Algorithmic bias occurs when an AI system produces systematically unfair outcomes for certain groups. This can happen when training data reflects historical prejudices — for example, a facial recognition system trained mostly on white faces may be less accurate for people of colour.

Autonomous decision-making raises accountability questions. When an AI makes a mistake in sentencing, hiring, or medical diagnosis, who is responsible — the developer, the organisation using it, or the algorithm itself? There is currently no clear legal or ethical consensus.

Deepfakes use AI to generate convincing fake video and audio. They can be used to spread disinformation, create non-consensual images, or undermine trust in genuine evidence.

💬 Debate: Should AI be used in criminal sentencing?

Arguments for
  • Removes human bias and inconsistency in sentencing
  • Processes large amounts of data objectively
  • May reduce racial disparities if trained correctly
  • Consistent application of law across cases
Arguments against
  • Trained on biased historical data — can embed and amplify bias
  • No accountability when system makes wrong decisions
  • Lacks human judgment and context about individual cases
  • Right to know how decision was made (algorithmic transparency)

Surveillance

Mass surveillance involves monitoring populations at scale — CCTV in public spaces, facial recognition technology, interception of communications. Proponents argue this makes society safer and helps detect crime. Critics argue it erodes civil liberties, enables oppression, and creates a "chilling effect" where people self-censor knowing they are watched.

Workplace monitoring includes keyloggers, screen recording, email scanning, and tracking remote workers' activity. Again, employers argue this ensures productivity; employees argue it violates dignity and privacy.

The Digital Divide

The digital divide is the gap between those who have access to technology and those who do not. It exists at multiple levels:

TypeExampleConsequence
GeographicRural areas with no broadbandExcluded from online services, remote work, education
EconomicFamilies who cannot afford devices or dataChildren disadvantaged in school; adults excluded from job market
Age-relatedElderly people who lack digital skillsCannot access banking, healthcare, government services online
DisabilityVisual/motor impairments with inaccessible softwareExcluded if assistive technology not supported
GlobalDeveloping nations with limited infrastructureFall further behind economically as more services go digital

Data Privacy

Many "free" digital services monetise user data — search queries, location, purchase history, health data. This raises ethical questions about informed consent, data security, and the power imbalance between tech giants and individual users.

The right to be forgotten (established in EU GDPR) allows individuals to request that their data be erased from search results and databases. It conflicts with freedom of information and the public interest.

Surveillance capitalism refers to business models built on harvesting and selling user behavioural data to advertisers — critics argue users are the product, not the customer, and this fundamentally undermines privacy.

Exam tip: For ethical issues questions, AQA expects you to give both sides of any argument. For "evaluate" or "discuss" questions: state the argument FOR, state the argument AGAINST, then give a reasoned conclusion. Always try to use examples (e.g. facial recognition at airports, CCTV in cities, AI in job screening).
⚠️ Common Mistakes
  • Only giving one side of a debate — always present both for vs against perspectives and reach a conclusion.
  • Confusing legal and ethical issues — something can be legal but unethical (e.g. data harvesting with hidden terms of service), or illegal but arguably ethical.
  • Forgetting the digital divide has multiple dimensions — it's not just about internet access; it includes skills, affordability, and accessibility.
Video coming soon

Key points

  • Ethical issues consider the moral impact of technology on individuals and society
  • AI ethics: algorithmic bias, accountability gaps in autonomous decision-making, deepfakes
  • Surveillance: mass surveillance vs civil liberties; workplace monitoring debate
  • Data privacy: surveillance capitalism; right to be forgotten; consent
  • Digital divide: geographic, economic, age, disability, global dimensions
  • For AQA "evaluate" questions: always present both sides and reach a conclusion
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Worksheet — 3.7.1a Ethical Issues

8 questions · 24 marks

Q1What is algorithmic bias? Give one example.[2]
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Algorithmic bias occurs when an AI or automated system produces systematically unfair or discriminatory outcomes for certain groups [1]; example: a facial recognition system trained mainly on white faces that is less accurate at identifying people of colour; or an AI hiring tool that penalises CVs with words associated with female applicants because it was trained on historically male-dominated workforce data [1].
Q2Explain what is meant by the "digital divide" and give two different types.[3]
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The digital divide is the gap between those who have access to and can use digital technology, and those who cannot or do not [1]; types (any two): geographic divide (rural areas lack broadband coverage); economic divide (families cannot afford devices or internet subscriptions); age-related divide (elderly people lack digital skills); disability divide (software inaccessible to those with visual or motor impairments); global divide (developing countries lack digital infrastructure) [1 each, max 2].
Q3What is meant by the "right to be forgotten"? Why might this conflict with freedom of information?[3]
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The right to be forgotten (established in GDPR) gives individuals the right to request that their personal data be erased from search results and company databases [1]; it conflicts with freedom of information because once information is deleted, it may no longer be publicly accessible even if it is accurate and of legitimate public interest [1]; e.g. a politician's past conviction might be erased from search results, but the public has a valid interest in knowing about it [1].
Q4Describe what is meant by "surveillance capitalism".[2]
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Surveillance capitalism describes a business model in which companies provide free services in exchange for collecting vast amounts of user data (browsing, location, purchases, social interactions) [1]; this data is then analysed and sold to advertisers or used to target users with personalised advertising — users are effectively the product being sold rather than the customer [1].
Q5Discuss one argument for and one argument against using facial recognition technology in public spaces.[4]
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For: facial recognition can quickly identify known criminals or missing persons in public spaces, improving public safety and helping law enforcement respond faster [1] — it has been used to identify suspects at sporting events, catching offenders who would otherwise go undetected [1]. Against: facial recognition has been shown to be less accurate for women and people of colour, leading to wrongful stops or arrests [1]; mass deployment creates a surveillance infrastructure that erodes civil liberties and may deter lawful protest or political activity (chilling effect) [1].
Q6An employer monitors all employee emails and keeps logs of every website visited during working hours. Discuss the ethical issues this raises.[4]
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Argument for: employers have a legitimate interest in ensuring employees use work time productively and that company systems are not misused or exposed to security risks [1]; monitoring may be disclosed in employment contracts, making it transparent [1]. Argument against: constant monitoring can damage trust and undermine employee wellbeing and dignity [1]; employees may feel unable to express concerns privately (chilling effect), and may have reasonable expectations of limited personal use of work systems [1].
Q7Explain what is meant by "accountability gap" in AI decision-making.[2]
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When an AI system makes an incorrect or harmful decision, the accountability gap refers to the difficulty of assigning legal or moral responsibility [1]; it is unclear whether the blame lies with the developer who created the algorithm, the organisation that deployed it, the user who relied on it, or the AI system itself — leaving those harmed with no clear route for redress [1].
Q8A new government scheme proposes to give every household free broadband. Evaluate whether this would be an effective solution to the digital divide.[4]
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For: free broadband would address the economic and geographic dimensions of the divide — households that cannot afford internet access would be connected, and rural areas with low demand may be included in government-funded schemes [1]; this improves access to education, healthcare, and economic opportunities [1]. Against: broadband alone is not sufficient — households also need devices (computers/tablets) which remain unaffordable for many [1]; digital skills are equally important; many elderly people or those with disabilities need training and accessible interfaces, not just connectivity — addressing only broadband would leave significant dimensions of the divide unresolved [1].
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Mini Test — 3.7.1a Ethical Issues

Timed exam conditions.

  • 8 questions · 10 minutes
  • 5 MCQ + 3 short answer
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